How to verify a digital product payment

Learn where to find a Binance Pay Order ID or a BEP-20 transaction hash and what to do if a Nexa Product Pass payment is pending.

Check the invoice before sending

Review the amount, destination and payment method shown at checkout. If you use BEP-20, confirm that the sending wallet is using BNB Smart Chain.

Submit the identifier for your method

For Binance Pay, use the Order ID from the payment receipt. For BEP-20, use the on-chain transaction hash. Follow the verification instructions on the invoice.

Check the order status if verification is pending

Open My Account and find the order. If checkout shows a remaining balance, follow the invoice instructions. Contact support with the order number and payment reference if you need help.